Umoya Zone · Legal

Umoya Zone – Privacy Policy

Including Data Retention Policy

Effective date: 17 August 2026

Introduction

We are committed to protecting your privacy. This policy sets out what information the App collects, how it is used, how long it is kept, and the choices available to you. By using the App, you agree to the practices described in this policy.

Information We Collect

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2.1 Account / Login Information

When you create an account, we collect your name, email address, and a password (stored in encrypted/hashed form) for the purpose of account creation and authentication.

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2.2 Locally Stored Data

All other information generated through your use of the App — including your daily activity, work logs, and progress data — is stored locally on your device only. This data is not uploaded to, or stored on, any Umoya Zone server, database, or cloud service, and we do not have access to it.

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2.3 Push Notification Data (Firebase)

The App uses Firebase Cloud Messaging, a service provided by Google, to send push notifications. To do this, Firebase generates a unique device/registration token, which is a form of device identifier. Firebase may also process limited technical data (such as device type, operating system version, and app version) needed to deliver notifications reliably. This information is used solely to deliver notifications to your device and is not used by us for advertising or combined with your account details for any other purpose.

How We Use Your Information

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Authentication

To create and authenticate your account, and to secure it against unauthorised access.

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Notifications

To send you push notifications you have opted into (via Firebase Cloud Messaging).

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Security

To detect, prevent, and address fraud, abuse, or security incidents.

Compliance

To comply with applicable law or respond to lawful requests from public authorities.

We do not use your information for advertising, profiling, or any purpose beyond those listed above.

Data Sharing and Third-Party Services

We do not sell, rent, or otherwise share your personal information with third parties for their own commercial purposes.

The only third party involved in processing personal data on our behalf is Google Firebase, which processes push notification tokens strictly as our service provider, under Google's own privacy terms. You can review Firebase's privacy practices at firebase.google.com/support/privacy.

Your daily work and progress data, being stored only on your device, is never shared with us or any third party through the App.

Data Retention Policy

This section describes, for each category of data, how long it is kept and what happens to it thereafter.

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5.1 Login Credentials (name, email address, password)

  • Retained for as long as your account remains active, so that you can continue to log in and use the App.
  • We do not currently apply an automatic deletion schedule to inactive accounts; credentials are kept indefinitely unless and until you request deletion.
  • Upon a verified deletion request (see Section 7), your login credentials are permanently deleted from our systems.
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5.2 Daily Work and Progress Data

  • Stored exclusively on your own device, in the App's local storage.
  • Never transmitted to or retained on any Umoya Zone server — we do not hold a copy and cannot delete or recover it on your behalf.
  • Removed automatically when you uninstall the App or clear the App's local storage/cache on your device.
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5.3 Push Notification Tokens (Firebase)

  • Retained by Firebase for as long as the App remains installed on your device and notifications are enabled.
  • Automatically invalidated or refreshed by Firebase when the App is uninstalled, reinstalled, or the token expires.
  • Disabling notifications in your device settings stops further use of the token for that purpose.

5.4 Retention Basis

We retain data only for as long as is necessary to provide the App's functionality, meet the purposes described in Section 3, and comply with legal or regulatory obligations. Where data is retained for security, fraud-prevention, or legal-compliance reasons beyond an account's active life, it is limited to what is strictly necessary for that purpose.

Data Security

We implement reasonable technical and organisational measures to protect your login credentials against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights and How to Request Deletion

Subject to applicable law, you have the right to:

Access

Access the personal information we hold about you.

Correct

Correct inaccurate information.

Request Deletion

Request deletion of your account and associated login credentials.

Withdraw Consent

Withdraw consent to processing, where processing is based on consent.

To exercise any of these rights, contact us at info@umoya-zone.com or reg@umoya-zone.com. We will verify your request and action it within a reasonable time.

Applicable Law

This policy is governed by the Protection of Personal Information Act, 2013 (POPIA), as Umoya-Zone is operated from Mauritius.

Changes to This Policy

We may update this policy from time to time. Material changes will be notified within the App and reflected by an updated "Effective date" above. Continued use of the App after changes take effect constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this policy or how your information is handled, contact us at:

info@umoya-zone.com reg@umoya-zone.com +27 64 450 2652
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